Home > Not Working > Wireless Keyboard Not Working But Mouse Is

Wireless Keyboard Not Working But Mouse Is

Contents

Remove any other objects that are between the following items: Keyboard Mouse Receiver Speakers Reseat the wireless receiver, or try another USB port. Test Your Devices on Another Computer It's possible there's an issue with one of your devices. USB 3.0 radio frequency interferes with 2.4GHz devices. The mouse does not track well (skips) If the mouse pointer does not track well, stopping frequently as the mouse is moved, try the following: Change the surface under the mouse. http://findthemes.net/not-working/usb-mouse-and-keyboard-not-working-xp.html

Perform the following steps to improve the signal. There is usually a Connect button somewhere on the USB receiver. Use the wireless mouse on an opaque (not able to be seen through) surface. Figure : Examples of dongle locations in packaging Turn off the computer.

Wireless Keyboard Not Working But Mouse Is

Replace the batteries by removing the battery access cover on the underside of the keyboard. Geek Squad is here for you around the clock. This might be a small hub that plugs into a USB port with a wire, a small dongle similar in size and shape to a thumb drive, or a very tiny If the keyboard and mouse do not work on that computer, one of the items in the hardware set (mouse, keyboard, and receiver) might be defective or might not be transmitting

  • Disconnect other devices including: Printers USB flash drive External storage devices, USB hard drives Smart phone Speakers Scanners Other USB devices except the transceiver Most HP wireless keyboard and mouse devices
  • Fix 2: 1.
  • I tried the first fix and it worked like a charm!
  • Please click here if you would like to find more information about these cookies or change your cookie settings.
  • Reply Ly Ngo says 6 August, 2015 at 2:25 pm This solved my problem… Thank you very much 🙂 Reply Malibongwe says 17 August, 2015 at 12:34 pm Thanx!

The problem is when you are working on your PC and suddenly your wireless mouse stopped working. Select Component Tests. If your receiver does not have a Connect button, refer to the directions that came with your mouse or keyboard to find more specific instructions for reconnecting your devices. Microsoft Wireless Keyboard 800 Not Working Make sure the keyboard and mouse batteries have power.

Re-synchronizing the keyboard and/or mouse causes the devices to reconnect to the receiver using new identification numbers. Last night my friend's Logitech wireless mouse suddenly freeze and he call me to solve this problem. Make sure the plastic battery tab is removed. If you used wireless mouse long time and not working, then buy a new wireless mouse.

Make sure that the keyboard and the mouse are within 30 centimeters (1 foot) of the receiver. Wireless Mouse Not Working Windows 10 Release the F2 key when the when the UEFI page is displayed. Press that, and a light on the receiver should start flashing. For detailed instructions, see HP support document HP Desktop PCs - Updating the BIOS or HP Notebook PCs - Updating the BIOS.

Microsoft Wireless Mouse Not Working

Figure : Keyboard model AH0G connecting to charging device LED battery indicator Micro USB cable to charging device Turn on the computer. If the mouse or keyboard is not working, replace the batteries even if the mouse/keyboard software indicate the batteries still have a charge. Wireless Keyboard Not Working But Mouse Is Disclaimer · Privacy Policy · Terms of Use · All Rights Reserved. Logitech Wireless Keyboard Not Working All rights reserved.

Then press the Connect button on the keyboard and/or mouse and the flashing light on the USB receiver should stop. this contact form tried fix #1 and we are back in business! This page requires Javascript. note: You must complete the following connection sequence within 60 seconds. Microsoft Wireless Keyboard 2000 Not Working

Identify your Acer product and we will provide you with downloads, support articles and other online support resources that will help you get the most out of your Acer product. Then press the Connect button on the keyboard and/or mouse and the flashing light on the USB receiver should stop. THANKS! have a peek here Support Forum Join the conversation!

HP Customer Support Z7_3054ICK0KGTE30AQO5O3KA30U7 hp-contact-secondary-navigation-portlet Actions ${title} Loading... Logitech Wireless Mouse Not Working Reply just me says 13 December, 2015 at 4:15 pm thanks fix 1 worked Reply achal says 27 January, 2016 at 5:43 pm thanks it works Reply Shame says 14 February, Turn off the keyboard and remove the battery before working on it, if you decide to clean it yourself.

Hold the F2 key and turn the computer on.

Connect the USB receiver into the USB port on your computer. Some HP All-in-One and desktop PC products, have the USB wireless receiver already installed and will not have one in the packaging, nor will it be shown in the package material. If the issue is not resolved, continue using the following troubleshooting sections. Microsoft Wireless Mouse 5000 Not Working Make sure the Connect button does not stick in the depressed position.

Z7_3054ICK0KGTE30AQO5O3KA3015 hp-online-communities-portlet Actions ${title} Loading... Set it to ON position. Is there power? Check This Out BEST BUY, the BEST BUY logo, the tag design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies.TRUSTe Certificate {{offlineMessage}} Store Store home Devices Microsoft Surface

If you are experiencing issues with your wireless keyboard and mouse not working properly, perform the following steps to troubleshoot the wireless keyboard and mouse. If the keyboard and mouse do not work on that computer, one of the items in the hardware set (mouse, keyboard, and receiver) might be defective or might not be transmitting If the wireless receiver is connected on the back of your desktop computer, try a USB port on the front of the computer if it has one. Resyncing the setup is fairly easy.

Figure : Examples of wireless receivers without connection buttons Disconnect the wireless receiver from the USB slot. Use the steps in this document to solve a wide variety of wireless keyboard and mouse issues. Use the instructions in one of the following HP support documents, depending on your operating system, to correct this problem: Wired Keyboard Troubleshooting (Windows 10, 8) Wired Keyboard Troubleshooting (Windows 7) Reply Tricia says 7 November, 2014 at 4:05 pm How can I try any of your suggestions when my wireless mouse does not work with my desk top Reply joe says

Reply Anne says 27 January, 2015 at 1:40 pm My mouse was sluggish.. Chat with an Agent or call us at 1-800-433-5778. When replacing the batteries, look for the positive symbol (a plus sign +) imprinted near the battery compartment or battery cover. Reseat the wireless receiver or try another USB port.

This might be a small hub that plugs into a USB port with a wire, a small dongle similar in size and shape to a thumb drive, or a very tiny Press the connect button on top of the receiver and the button will blink. Recommended: 1. 10 Best Wireless Mouse/Mice For PC 2. 20 Best Gaming Mouse/Mice 2014 For PC Conclusion Here I described most common solutions that work for most of the users. On some mouse models, you should see a red light emitting from the bottom when it is powered on when you lift it slightly off its surface.

Continue Store Answers By Product Acer BYOC Apps Ultra-thin Netbook, Chromebook Tablet All-in-one Desktop Revo Smartphone Monitor Projector Acer TV Notebook Workstation Chromebox Server, Storage Notebook Desktop Tablet Smartphone Monitor Projector Figure : Example of a wireless receiver with a connect button and LED activity light With the receiver plugged in, press and hold the Connect button on the receiver until the HP PCs - Wireless Keyboard and Mouse Troubleshooting What you need to know before getting started Set up your wireless keyboard and mouse Video overview of wireless mouse and keyboard troubleshooting Some keyboard models have an embedded lithium-ion battery.

This rod must be inserted into the key and keyboard before replacing the key into the keyboard. To find out if this is the case, connect your devices to a different computer to see if you encounter the same issues. note: Some keyboard models come with a built-in rechargeable battery.